Effective Date: [6-6-2025]
At ZyrOrganics, we are committed to delivering your order in the best possible condition and in the shortest amount of time. Please read our shipping policy carefully to understand how we handle deliveries and related concerns.
1. Shipping Coverage
We currently offer shipping across India. We do not support international shipping at the moment.
2. Shipping Charges
- Standard Shipping: FREE
- Shipping charges : FREE
3. Order Processing Time
- All orders are processed within 0-2 business days (excluding Sundays and public holidays).
- You will receive a confirmation email or SMS once your order has been dispatched.
4. Estimated Delivery Time
- Metro Cities: 2–5 business days
- Delivery timelines may vary due to external factors such as weather conditions, courier delays, or regional lockdowns.
5. Delivery Partners
We work with reliable third-party logistics providers such as Delhivery, Bluedart, and India Post to ensure safe and timely delivery.
6. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier partner’s website.
7. Delayed or Lost Shipments
If your order is delayed or appears lost, please contact our customer support team at support@zyrorganics.com with your Order ID. We will investigate the issue and provide assistance.
8. Undelivered Packages
In case of non-delivery due to incorrect address, unavailability of recipient, or other reasons attributable to the customer, the order may be returned to us. Re-shipping charges will be applicable in such cases.
9. Damaged or Missing Products
If your package arrives damaged or has missing products, please notify us within 48 hours of delivery with photographs of the package and items at support@zyrorganics.com. We will work to resolve the issue quickly.
10. Contact Us
If you have any questions regarding our shipping policy or need help with your order, please reach out to us:
📧 Email: support@zyrorganics.com
📞 Phone: +91-9913075147
📍 Address: 301, Hira Panna Complex, opposite Post Office, Madhusudan Nagar, Keshod, Gujarat 362220